Privacy Policy

This Privacy Policy explains how Odds 96, operating the Odds 96 version of its services through the website 96-odds.com, collects, uses, discloses, and protects personal data of players and website visitors. It applies to anyone who visits, registers an account, deposits, places bets, or otherwise interacts with Odds 96 via 96-odds.com, whether accessing from the United Kingdom or other countries. By using our services, you acknowledge that your personal data will be processed in accordance with this Privacy Policy. Effective date: 1 January 2026.

Who We Are

Data controller. For the purposes of applicable data protection laws (including the UK GDPR and, where applicable, the EU GDPR and Mexican data protection law), the controller of your personal data in relation to Odds 96 is Breakout Group B.V., a private limited company (B.V.) registered in Curaçao and licensed to offer online gambling services under Curaçao eGaming sub-license number 1668/JAZ. Breakout Group B.V. operates the Odds 96 brand and the Odds 96 product tier via the official website https://96-odds.com.

Registered and operating locations. Breakout Group B.V. is established in Curaçao (registered operating entity location and licensing jurisdiction). Payment processing for Odds 96, including the Odds 96 version, may be carried out by a group subsidiary located in Cyprus. Specific postal addresses and company registration numbers are available upon justified request and may also appear in your account area or transaction documents.

Contact details. For general questions about this Privacy Policy or about how we process your data for Odds 96, you can contact us at:

Email (primary): support@96-odds.com (also used for self-exclusion and account-related requests)
Website: https://96-odds.com

Data Protection Officer (DPO) / Data protection contact. We have designated an internal contact responsible for data protection matters. You can reach our DPO/data protection team by emailing support@96-odds.com and clearly marking your message with the subject line "Data Protection / Privacy".

Regulatory context for UK users. Odds 96 is an offshore, non-GamStop product tier accessible to UK players and is not licensed by the UK Gambling Commission. While your gambling activities are not protected by UKGC rules, your personal data is processed in accordance with UK data protection law (UK GDPR and Data Protection Act 2018) to the extent these laws apply to us, alongside Curaçao and other applicable laws.

What Personal Data We Collect

Account and identity information

Registration data: full name, username, password, email address, country of residence, preferred language, date of birth, phone number (if provided), and other details required to create and manage your Odds 96 account on 96-odds.com.
Verification (KYC/AML) data: copies or details of identity documents (e.g. passport, ID card, driving licence), proof of address (e.g. utility bill, bank statement), selfies or live video checks, and any information you provide to verify source of funds or affordability where required by our risk and anti-money laundering procedures.

Technical and device information

Technical identifiers: IP address, device identifiers, browser type and version, operating system, device model, language settings, and approximate location derived from your IP address.
Usage and log data: login timestamps, session duration, pages viewed, clicked links, referring/exit pages, error logs, and similar diagnostic data collected when you access 96-odds.com or use Odds 96.

Payment and financial information

Payment data: partial payment card details (where applicable), wallet identifiers, transaction identifiers, deposit and withdrawal amounts, currency, payment method, and payment status.
Financial history: records of deposits, wagers, wins, losses, bonuses, chargebacks, refunds, and account balances associated with your Odds 96 activity.

Behavioural and profile data

Betting and gaming history: details of bets placed, games played, stakes, outcomes, frequency and duration of play, device used, and game preferences.
Interaction data: clicks and navigation on 96-odds.com, responses to offers, bonuses and promotions, and interactions with customer support.
Profile and segmentation data: risk scores, anti-fraud indicators, player value segments, and responsible gambling indicators generated by our internal models and tools.

Communications, marketing and support data

Communications: copies of emails, chat logs, and other communications with our support team (for example via support@96-odds.com), including the metadata and timestamps of those communications.
Marketing preferences: your choices regarding receiving promotional emails, SMS, push notifications, and in-account messages about Odds 96 and Odds 96, along with records of opt-ins and opt-outs.

Cookies and similar technologies

Cookies: small text files stored on your device that may include a unique identifier, authentication tokens, and preferences (for example, language or remembered logins).
Similar technologies: pixels, tags, local storage objects, SDKs and scripts used for analytics, fraud prevention, and advertising measurement on 96-odds.com.

We do not intentionally collect special categories of personal data (such as health data or political opinions) via Odds 96. If you voluntarily provide such information (for example in communication with support), we will handle it with additional care and only where necessary for the purposes set out in this Privacy Policy.

Legal Basis for Processing

We process your personal data only where we have a valid legal basis under applicable laws such as the UK GDPR, EU GDPR (where relevant) and Mexican data protection regulations. Depending on the context, one or more of the following bases will apply:

Performance of a contract: We process data that is necessary to enter into and perform our agreement with you, including to create and manage your Odds 96 account on 96-odds.com, verify your age and identity, process deposits and withdrawals, settle bets, credit bonuses, and provide customer support.
Compliance with legal obligations: We process your data where necessary to comply with laws that apply to us, such as anti-money laundering (AML), counter-terrorist financing, fraud prevention, accounting and tax obligations in Curaçao and other relevant jurisdictions (including record-keeping and reporting duties). This includes verifying your identity, monitoring transactions, and retaining records for legally prescribed periods.
Legitimate interests: We process certain data because it is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests. These legitimate interests include running and improving Odds 96, ensuring the security and integrity of our systems, preventing misuse and fraud, conducting analytics and business planning, and defending our legal rights and interests.
Consent: In some situations, we rely on your explicit consent, which you may withdraw at any time. This includes, for example, using non-essential cookies and similar technologies for analytics and advertising, sending you direct marketing communications where consent is required, and, in some cases, performing certain types of profiling that are not strictly necessary for our services.
Vital interests and legal claims: In rare situations, we may process data to protect your vital interests or those of another person (for example, sharing information in case of suspected harm) or where necessary to establish, exercise or defend legal claims.

Where we rely on consent, you can withdraw it at any time by using the tools available in your account or by contacting us at support@96-odds.com. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

Purpose of Processing

We use the personal data described above for the following purposes in relation to Odds 96 and 96-odds.com:

Providing and operating our gambling services: to set up and manage your account, verify your eligibility to play, process deposits and withdrawals, enable you to place bets and play games, settle markets, manage bonuses and loyalty rewards, and provide customer support and account management.
Risk management, KYC/AML and fraud prevention: to verify your identity, assess and monitor transactions for suspicious activity, detect and prevent fraud, abuse, bonus misuse, chargebacks, money laundering and other unlawful or irregular activity, including by using automated tools and manual review.
Improving and personalising our services: to analyse how players use Odds 96, identify technical issues, optimise performance, test new features, personalise content and offers, recommend games and markets, and improve the overall user experience.
Marketing and promotions: to provide you with information about promotions, bonuses, tournaments, news and products related to Odds 96 and Odds 96, subject to your marketing preferences and applicable consent requirements, and to measure the effectiveness of campaigns.
Compliance and legal obligations: to comply with legal and regulatory requirements, including those stemming from our Curaçao license (1668/JAZ), applicable AML regulations, tax and accounting rules, and, to the extent applicable, UK and EU data protection and e-privacy rules.
Security, integrity and enforcement: to secure our systems, prevent unauthorised access, investigate and respond to security incidents, enforce our Terms and Conditions and other policies, and protect our rights, property and the rights of players and third parties.
Analytics and business planning: to generate aggregated statistics, understand market trends (including for UK and other regions), manage our business, plan marketing strategies, and report internally on the performance of Odds 96 and other product tiers.

Disclosure & Sharing

We treat your personal data as confidential and only share it where necessary for the purposes described in this Privacy Policy, where we have a legal basis, and where appropriate safeguards are in place.

Group entities and payment processors: We may share data with group companies involved in operating Odds 96, including the payment processing subsidiary located in Cyprus, strictly for processing deposits, withdrawals, refunds and related financial operations for Odds 96.
Payment service providers and banks: Your data is shared with banks, card schemes, e-wallet providers, crypto payment providers and other financial institutions to process your transactions, carry out payment security checks, prevent fraud and comply with legal obligations.
Verification, KYC and AML service providers: We may share identity and transaction data with third-party providers who help us verify your identity, check documents, assess risk, monitor transactions and comply with AML/CTF regulations.
IT, hosting and security service providers: We use third parties to host our platforms, provide cloud infrastructure, security and monitoring tools, and support services. These providers may have access to your data only to the extent necessary to perform their services and are bound by confidentiality and data protection obligations.
Analytics, marketing and advertising partners: With your consent where required, we may share online identifiers and usage data with analytics providers, affiliate networks and advertising partners to measure performance, prevent fraud, and deliver relevant offers related to Odds 96 and Odds 96.
Regulators and authorities: We may disclose information to our licensing authority in Curaçao, to other regulators, tax authorities, law enforcement or courts where we are legally required to do so or where necessary to protect our rights or the rights of others.
Professional advisors and corporate transactions: We may share data with lawyers, auditors and consultants, and, in the context of a merger, acquisition, financing or sale of assets, with potential buyers or investors subject to confidentiality obligations.

We do not sell your personal data. Where we share data with service providers, they act as data processors and may only process your data on our instructions and for the purposes set out in appropriate data processing agreements.

International Transfers

Odds 96 operates internationally. This means that your personal data relating to Odds 96 may be transferred to and processed in countries outside the United Kingdom and the European Economic Area (EEA), including in particular:

Curaçao: where Breakout Group B.V., the operating entity and Curaçao eGaming licensee (1668/JAZ), is established and provides core gambling services.
Cyprus: where our payment processing subsidiary is located and may process payment-related data for Odds 96.
Other countries: where some of our service providers (for example, cloud hosting, security, analytics or marketing partners) are located or store data.

Some of these countries may not provide the same level of data protection as the UK or EEA. Where required by law, we use appropriate safeguards to protect your data when it is transferred internationally, such as:

Standard Contractual Clauses (SCCs): using the European Commission's SCCs, together with the UK International Data Transfer Addendum where required, in contracts with service providers located outside the UK/EEA.
UK international data transfer agreements: implementing the UK Information Commissioner's Office (ICO) approved mechanisms where applicable for transfers from the UK.
Technical and organisational measures: applying robust security controls (including encryption in transit, access controls, and strict need-to-know principles) to protect data irrespective of location.

You may contact us at support@96-odds.com for more information about the specific safeguards applied to international transfers related to Odds 96.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, regulatory and reporting requirements. In determining appropriate retention periods, we consider the amount, nature and sensitivity of the data, the risk of harm, the purposes of processing, applicable legal requirements (including AML and gambling regulations), and our legitimate interests.

Category of data	Typical retention period
Account profile data (e.g. name, contact details, account history)	For the lifetime of your Odds 96 account and generally up to 5 years after account closure, unless longer retention is required by law.
KYC and AML documentation (e.g. ID documents, proof of address, source of funds)	For the lifetime of the account and normally 5 years after account closure or the end of the business relationship, as required by applicable AML laws, and longer where necessary for legal claims.
Transaction and betting history	As needed for regulatory, tax and accounting purposes, typically 5 to 7 years from the end of the relevant financial year.
Technical logs and security data	Typically up to 2 years from the date of collection, unless required longer for security investigations or legal proceedings.
Marketing preferences and communications	For as long as you remain subscribed to marketing and for a reasonable period (usually up to 2 years) after your last interaction with us, or until you withdraw consent or object to processing.

When personal data is no longer required for the purposes described in this Privacy Policy and no legal obligation requires us to keep it, we will either securely delete or anonymise it so that it can no longer be associated with you. If you request deletion, we will also assess whether we can delete data earlier, taking into account our legal and regulatory obligations (including in Curaçao and any other applicable jurisdictions).

Your Rights

Depending on where you live and which laws apply (including the UK GDPR, EU GDPR where relevant, and Mexican privacy regulations such as the Federal Law on Protection of Personal Data Held by Private Parties), you may have the following rights in relation to your personal data processed in connection with Odds 96 and 96-odds.com:

Right to information and access: You can request confirmation of whether we process your personal data and obtain a copy of that data, along with clear information about how and why we process it.
Right to rectification: You have the right to ask us to correct inaccurate personal data and complete incomplete information, for example by updating your contact details in your account or by contacting our support team.
Right to erasure ("right to be forgotten"): You may request deletion of your personal data where there is no compelling reason for us to continue processing it, for example where the data is no longer necessary for the purposes for which it was collected, you withdraw consent (where consent was the legal basis), or you successfully object to processing. We may be required to keep certain data despite your request to comply with legal and regulatory obligations, especially AML and gambling rules.
Right to restriction of processing: You can ask us to restrict processing of your data in certain circumstances, such as when you contest its accuracy, when processing is unlawful and you prefer restriction to deletion, or when we no longer need the data but you require it for legal claims.
Right to object: You can object at any time to processing based on our legitimate interests, including profiling related to such interests. We will stop processing unless we demonstrate compelling legitimate grounds that override your interests and rights, or the processing is required for legal claims. You also have an unconditional right to object to processing for direct marketing, including profiling related to marketing; if you object, we will stop all such marketing.
Right to data portability: Where processing is based on your consent or on a contract and carried out by automated means, you may request to receive the personal data you provided to us in a structured, commonly used and machine-readable format and to transmit that data to another controller where technically feasible.
Right to withdraw consent: Where we rely on your consent (for example for marketing or non-essential cookies), you may withdraw it at any time through your account settings, through unsubscribe links in emails, or by contacting us. Withdrawal of consent does not affect previous lawful processing.
Rights related to automated decision-making: Where we use automated decision-making, including profiling, that produces legal effects or significantly affects you (for example in certain risk or fraud checks), you have the right to obtain human intervention, to express your point of view and to contest the decision, in accordance with applicable law.

How to exercise your rights. You can exercise your rights by contacting us at support@96-odds.com, clearly stating that your request concerns your privacy rights in relation to Odds 96 and including sufficient information to verify your identity (such as your username, registered email, and, if needed, additional verification data). Requests are handled free of charge, unless they are manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to act in accordance with applicable law.

Response timeframes. We aim to respond to all privacy-related requests without undue delay and in any event within 30 days of receipt, as required by UK GDPR, EU GDPR and, where applicable, Mexican regulations. If your request is complex or we have received numerous requests, we may extend this period by up to a further two months, but we will inform you of any extension and the reasons for it.

These rights apply in addition to any rights you may have under Mexican data protection regulations, UK data protection law and other local laws. This Privacy Policy does not limit any mandatory rights granted by applicable legislation.

Cookies & Tracking Technologies

Odds 96 uses cookies and similar technologies on 96-odds.com in connection with Odds 96 to ensure the site functions correctly, enhance your experience, analyse usage and, with your consent, deliver relevant marketing. In the UK, we comply with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, which require us to obtain your consent for most non-essential cookies.

Types of cookies we use

Session cookies: Temporary cookies that are stored only while your browser is open and are deleted when you close it. They enable core functions such as navigation, login sessions and bet placement.
Persistent cookies: Cookies that remain on your device for a set period or until you delete them, used to remember your preferences (such as language and default odds format) and to recognise you when you return.
First-party cookies: Cookies set directly by 96-odds.com to provide the Odds 96 service, such as maintaining authenticated sessions and storing your cookie choices.
Third-party cookies: Cookies set by external providers (such as analytics providers, advertising networks or affiliate partners) to help us understand usage patterns, detect fraud and, where consented, deliver and measure marketing.

Purposes of cookies

Strictly necessary: Essential cookies required for the operation of the site and the Odds 96 service (for example, to keep you logged in, manage your account and place bets). These do not require your consent but can be disabled only via browser settings, which may impair functionality.
Functional: Cookies that remember your preferences and settings (such as language, region, and display options) to improve your user experience.
Analytics and performance: Cookies that help us understand how users interact with 96-odds.com (pages visited, time spent, error messages) so we can improve our services and fix technical issues.
Advertising and affiliate tracking: Cookies used to track the performance of marketing campaigns, affiliate links and, where consented, to deliver more relevant offers related to Odds 96 and Odds 96.

Managing cookies and similar technologies

Consent tools: Where required, a cookie banner or preference centre on 96-odds.com allows you to accept or reject categories of non-essential cookies when you first visit and to change your choices at any time.
Browser settings: You can usually configure your browser to refuse all or some cookies, or to alert you when cookies are being set. Please note that blocking strictly necessary cookies may impact your ability to use Odds 96 normally.
Third-party opt-outs: Some third-party services provide additional opt-out mechanisms, which may be described in their own privacy and cookie policies linked from our site.

Data Security

We implement technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction or damage. While no online service can guarantee absolute security, we actively work to reduce risks and follow industry best practices relevant to online gambling and financial services.

Encryption in transit and at rest: Data transmitted between your browser and 96-odds.com is protected using TLS (Transport Layer Security) version 1.2 or higher. Where appropriate, we also encrypt sensitive data at rest within our systems.
Access controls and authentication: Access to personal data is strictly limited to authorised personnel and service providers who need it for their role. We use strong authentication mechanisms, role-based access controls and logging to monitor access. Multi-factor authentication is implemented for critical internal systems and may be offered or required for player accounts where technically feasible.
Network and application security: We employ firewalls, intrusion detection and prevention systems, anti-malware solutions, and other security tools to protect our network and applications against unauthorised access and attacks.
Security by design and audits: We aim to incorporate security and privacy by design into our systems and development processes, carry out regular security testing and reviews, and may engage independent experts to assess elements of our infrastructure. Where relevant, we seek to align our practices with recognised standards such as ISO 27001 and SOC 2, where appropriate for our operations.
Staff training and confidentiality: Employees and contractors handling personal data are subject to confidentiality obligations and receive training on data protection, security and responsible handling of customer information.
Incident response: We maintain procedures to detect, investigate and respond to suspected personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you and, where required, the relevant supervisory authority (for example, the UK ICO or other regulators) without undue delay and in accordance with applicable law.

Despite these measures, you should also take steps to protect your data, such as keeping your Odds 96 login details confidential, using strong unique passwords, and logging out after each session, especially on shared devices.

Complaints & Contacts

We take privacy concerns seriously and aim to resolve any issues fairly and promptly.

How to contact us

Primary contact for privacy and complaints: support@96-odds.com (please state that your message concerns a privacy complaint related to Odds 96).
Postal contact: Breakout Group B.V., Curaçao (detailed mailing address can be provided upon request and may be shown in your account or transactional documentation).

Internal complaint procedure

Initial contact: Submit your concern or complaint to us via email. Include your username, registered email address and a clear description of the issue. Do not send full payment card numbers or other highly sensitive data by email.
Acknowledgement: We aim to acknowledge receipt of your complaint within 7 days and will provide a reference number where appropriate.
Investigation and response: We will investigate your complaint and typically provide a substantive response within 30 days. If the matter is complex or we require more time, we will inform you of the delay and the expected timeline.
Escalation to DPO/data protection team: If you are not satisfied with the initial response, you may request that your complaint be escalated to our Data Protection Officer/data protection team. They will review your case and provide a further response.

Escalation to supervisory authorities

If you believe that your data protection rights have been violated, you also have the right to lodge a complaint with a supervisory authority, in particular in the country where you live, work or where the alleged infringement occurred.

United Kingdom: Information Commissioner's Office (ICO). Website: www.ico.org.uk. Telephone: +44 303 123 1113 (or other numbers published by the ICO).
Mexico: For individuals located in Mexico or where Mexican privacy law applies, you may lodge a complaint or inquiry with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI). Website: www.inai.org.mx.
European Union / EEA: If you are in the EU/EEA, you may contact your local Data Protection Authority. Contact details are available on the European Data Protection Board (EDPB) website.

We encourage you to contact us first so that we can try to resolve your concerns regarding Odds 96 directly, but you are not obliged to do so before contacting a supervisory authority.

Updates

We may update this Privacy Policy from time to time to reflect changes in our services (including Odds 96), legal or regulatory developments, or our internal processes. The most current version will always be available on 96-odds.com.

Last updated: January 2026.

Notification of changes

Minor changes: For non-material updates (for example, clarifications or formatting changes), we will post the updated Privacy Policy on 96-odds.com with a revised "Last updated" date.
Material changes: For significant changes that affect how we process your data (such as new purposes, new categories of data, or new types of recipients), we will provide additional notice at least 30 days in advance where reasonably possible. This may include email notifications, in-account messages, and/or prominent banners on the site.

Version control and changelog

Versioning: Each update of this Privacy Policy will carry a "Last updated" date to help you identify the latest version applicable to Odds 96.
Changelog: For material updates, we will summarise key changes (for example, updates to international transfer safeguards or clarification of UK and Mexican data subject rights) in a brief changelog available on request or via a notice on 96-odds.com.

Your choices regarding updates. By continuing to use Odds 96 via 96-odds.com after changes take effect, you acknowledge the updated Privacy Policy. If you do not agree with a material change, you may stop using the service and request account closure and, where applicable, exercise your data protection rights as described above.